Accessibility Statement

Last Updated: March 6, 2025

Our Commitment

The Health Support Organisation (THESO) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

THESO's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML structure
  • Text alternatives for non-text content
  • Keyboard navigation
  • Sufficient color contrast
  • Resizable text
  • Clear headings and labels
  • Consistent navigation

Limitations

Despite our best efforts to ensure accessibility of the THESO website, there may be some limitations. Below is a description of known limitations:

  • Some older PDF documents may not be fully accessible
  • Some video content may not have captions or audio descriptions
  • Some interactive features may have limited keyboard accessibility

We are working to address these issues and improve the accessibility of our website.

Feedback

We welcome your feedback on the accessibility of the THESO website. Please let us know if you encounter accessibility barriers:

  • Email: info@theso.org
  • We aim to respond to feedback within 5 business days

Assessment Approach

THESO assessed the accessibility of this website by the following approaches:

  • Self-evaluation
  • External evaluation by accessibility consultants
  • User testing with assistive technologies

Contact Information

If you have any questions about our accessibility statement or need assistance, please contact us at:

The Health Support Organisation (THESO)

Juba, Nairobi, New York

Email: info@theso.org

Website: www.theso.org