THESO Privacy Policy

Welcome to The Health Support Organisation (THESO). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.theso.org).

By using our website, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

When you interact with our website, we may collect the following types of personal and non-personal information:

2.1 Personal Information

We collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Donation/payment details
• Organization affiliation (if applicable)

2.2 Non-Personal Information

We may automatically collect non-personal information, such as:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the website
• Referral sources (e.g., search engines, social media)

We collect this information to improve website functionality and enhance the user experience.

We use the collected information for the following purposes:

• ✓To respond to your inquiries or requests
• ✓To process donations and issue receipts
• ✓To provide you with updates about our programs, events, and initiatives
• ✓To improve website security, functionality, and user experience
• ✓To comply with legal obligations

We DO NOT sell, rent, or trade your personal information to third parties.

We may share your personal information under the following conditions:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in website maintenance, payment processing, email communications, and analytics.
• Legal Compliance: If required by law, we may disclose your information to comply with legal requests, court orders, or governmental regulations.
• With Your Consent: In specific cases, we may request your permission to share information with partners or collaborators.

Our website uses cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Help us analyze website traffic and improve user experience.
• Marketing Cookies: Used for advertising and outreach (if applicable).

You can adjust your cookie preferences through your browser settings.

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online data transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. If you wish to have your information deleted, please contact us.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Update or correct your personal information.
• Deletion: Request deletion of your personal data (subject to legal requirements).
• Opt-Out: Unsubscribe from our communications at any time.

To exercise any of these rights, please contact us using the information below.

Our website may contain links to third-party websites. This Privacy Policy applies only to THESO's website, and we are not responsible for the privacy practices of external sites.

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: